Oct 31, 2021 10:34 AM
5138 Views
On the Spicejet site, while booking a flight, on the payment page it gave an offer for the woohoo gift card where I will not be charged a convenience fee and will get priority services. I thus bought the woohoo gift card from their site, and while applying it is showing transaction error. After contacting them, they said it will take 3 working days to resolve the issue.
It's been more than 10days now, they have not taken any action, flight rates are now sky high and they are not even ready to refund the gift card amount.
This is a trick to lure their customers to prepay for the gift card and then not let them use it so that after a certain period of time they can charge them more for the same trip.
If they had to get the money, they would have resolved the issue in a few hours, but now since they have already got the money, their "turnaround time" is not a thing anymore.
What a fraud company!
