Simply say robbery . Review on Vodafone Mobile Operator

Sir

I am Pramod from kerala Let me share my experience with a vodafone postpaid conenction. I heard many vodafone billing issues from my friends circle. Unfortunately their sales person Mr Godwin convinced me that no such issues will creep. . I am using it for last 4 months, from the first bill itself they started wrong billing. I contacted them and they adjusted the amount. I feel these guys are very cunning. From first bill after wards they stopped the practice of sending detailed bill to my residence. I got used with myvodafone and strated checking my bills carefully. I have two post paid connections . There will be issues on all bills . Some issues were rectified and some others are ignored. Now I got forth month bill (online) I was really surprised to know that I have downloaded 2 games costing 99 each.

i contacted their customer support but answers were not satisfactory. they asked me to mail the issue. And deactivate GPRS facility. I feel really pity on the ultimate solution Vodafone customer care. Is this the only expertise solution they can provide?? let me tell short I am not ready to pay wrong bills generated. . Such a wrong practice from a reputed company will create a huge dent in the reputation they build over last several years.

I contacted nodal officers of Vodafone and Vodafone executives several times. They are always assuring a solution on very next day. Nothing will happen. Finally I will be forced to terminate the connection. Any help in this matter will be highly appreciated. I would like a response from their side as soon as possible, before I take it further with my lawyers and media.

I suggest our government should make necessary laws to regulate these unethical business companies.

rgds

Pramod