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MouthShut Score

82%
4.57 

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Verified Member MouthShut Verified Member
- India
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Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Nov 18, 2016 12:07 PM 12208 Views (via Mobile)

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People Interactive (India) Pvt. Ltd. Cares

People Interactive (India) Pvt. Ltd. is working closely with MouthShut.com to enhance customer satisfaction.

I am composing this review after an extremely baffling experience with VIP Shaadi enrollment. I took the enrollment few months back and this has swung to be a bad experience for me. I have attempted to disclose my worry to different administrators in their customer service team however I discovered them to a great degree discourteous and reckless towards the clients. Here are a portion of the key issues, which I have confronted. For initial two months, they changed 2 relationship director since they never reacted. 3 rd relationship chief began to pick profile all alone and a large portion of these individuals were from different cities, I was not watching profiles out of Tamil Nadu. They shared 15 profiles and after I advised her to fix meetings, she generally reacted with same reply, these individuals are not reachable at this point. I tried to reach their managers and they generally set aside a weeks' opportunity to react to my question. Now, I was informed that my enrollment membership is over without even a single dynamic conversation with any member. I have been attempting to connect to the customer support to determine this issue however I have not got any call starting yet. I strongly advice people to stay away from this site


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Brand Response

Dear valued customer, We are extremely sorry to know you had a negative experience. We are committed to making your matchmaking journey as smooth as possible and helping you find the one. Do help us understand your incident better by writing to us at help@shaadi.com and we will ensure to look into it at the earliest.

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By: Shaadi.com | Dec 18, 2023  11:14 AM Comments 0

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