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MouthShut Score

83%
4.63 

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FF-42, Gardenia Glory, Sector 46, Gautam Buddha Nagar, Noida 201301, UP

+91-7677250250

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Drycleaning Tumbledry
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
19 days ago 30 Views (via Mobile)

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TUMBLEDRY SOLUTIONS PVT. LTD. Cares

TUMBLEDRY SOLUTIONS PVT. LTD. is working closely with MouthShut.com to enhance customer satisfaction.

Dear All,


I wanted to bring to your attention an unfortunate experience I recently had at the tumble dry laundry Sreekariyam outlet. I entrusted two of my valuable blazers, both nearly new and worn only twice, to their staff for dry cleaning. However, upon receiving them after three days, I was shocked to find that they had developed blister-like bubbles on the front.


Furthermore, the suits were carelessly folded as if they were regular shirts, rather than being handled with the appropriate hanger. Such handling is indicative of a lack of professionalism and training, which ultimately reflects poorly on the quality of service.


I would urge everyone to exercise caution if considering this outlet for similar services. Given my experience, I do not recommend entrusting valuable clothing items to this location.


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Brand Response

Hi Sir/Madam,
Thank you for bringing this matter to our attention. I am genuinely sorry to hear about your recent experience at our Sreekariyam outlet. This is certainly not the standard of service we aim to provide, and I completely understand your frustration, especially given the value and condition of the items involved.
Please accept our sincerest apologies for the inconvenience. We will address this incident with our team to ensure it doesn’t happen again. Could you kindly share your order number so we can look into this further and assist you promptly?
Regards,
Team Tumbledry

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By: Tumbledry | 15 days ago Comments 0

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