MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

For Business

Upload Photo

MouthShut Score

70%

4.25

2,105 Votes

Service & Support:

Information Depth:

Content:

User friendly:

Time to load:

https://www.tripfactory.com

Upload your product photo

Supported file formats : jpg, png, and jpeg

Address

Contact Number

Cancel

helpinghandbykdsi

India

1 Review

1 Follower

Fake commitments

Jul 04, 2024 09:32 PM 70 Views (via Mobile)

Service & Support:

Information Depth:

Content:

User friendly:

Time to load:

ORN VACATIONS PRIVATE LIMITED Cares

ORN VACATIONS PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

I'm very disappointed with trip factory services I have taken Dubai family package Wich is very pathetic as per their commitments they have not given services

Very disappointed with trip factory

- Flag This Review
- Irrelevant
- Fake
- Junk
Thank You! We appreciate your effort.

Upload Photos

Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB

Brand Response

Dear Customer,
Greetings from Tripfactory!
I’m very sorry to hear about your disappointing experience with the Dubai family package. This is not the level of service we aim to provide, and I regret that we did not meet your expectations.
I would like to understand specifically which services did not meet the commitments we made. Your detailed feedback will help us address these issues directly.
We will conduct a thorough review of your booking and the services provided. I will personally ensure that we identify the gaps and take corrective measures.
To make things right, we are committed to finding a resolution that acknowledges the inconvenience you faced.
You can send in a your reply to care@tripfctory.com. Your satisfaction is important to us, and we are committed to resolving this matter promptly.
Thank you for bringing this to my attention, and I hope to regain your trust.
Best regards,
Tripfactory