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MouthShut Score

25%
1.59 

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Pathetic Internet conn. & very poor customer Care
Dec 03, 2012 07:29 PM 1381 Views

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For almost a month I have been getting a very poor and frequently (everyday) disconnecting internet connection and also after logging multiple complaints I haven't got a permanent solution. I haven’t been able to use my internet hassle-free for almost a month now.


This has affect me significantly as I do lots of transactions online. I have been a regular “before time” bill payer for years now, but it seems all that doesn’t matter, you don’t have any single SPOC and your representative keep on changing so there is no accountability. Please advice should I go for disconnection or is there a way to provide a solution to one of a very long relationship customer


User ID 1100767692, you can refer to the multiple complaints I have logged on your customer care number, I haven’t received any bill rebate for this kind of pathetic internet connection


Brand Response

Hi,
We thank you for your mail.
We have made a note of your concern/ feedback. We will ensure our team will contact you in next 24/48hrs.
Email Us:-- TDNservices@tikona.in
Thank You,
Tikona Services

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By: Tikona_CustomerCare | Dec 14, 2012  05:47 PM imageComments 1

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