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MouthShut Score

17%
1.50 

Room Quality:

Guest Services:

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Value for Money:

35/A, Sarat Bose Road, Kolkata 700020, WB

2 Star

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Verified Member MouthShut Verified Member
Behala,Kolkata India
The samilton hotel,Kolkata
Nov 30, 2019 03:38 AM 591 Views (via Android App)

Room Quality:

Guest Services:

Food and Presentation:

Ambience:

Value for Money:

I went samilton hotel, Kolkata on last August and stayed there for 2 nights,


I've always been a traveller since my childhood so that's because wherever I go, I am very choosy about the hotel where I am going to stay.


So last august I went to samilton hotel, so to say a few things about the hotel.the first things comes in the mind is the hotel is much luxurious from outside and seeing this everyone would love to spend his day in this hotel.but as you get in the hotel you will face an horrible experience with this hotel.


First getting in this hotel I had to wait nearly 20-30 minutes for my documentation procedure, I don't remember that much of time I have ever had in whole of my lifelong staying experiences in the hotels from all over the India.


the hotel is very big but I didn't see much visitors throughout the hotel.


However, then getting into the room I found an already used wine-bottle on a corner of the floor, regarding which I complained too and threw that away immediately by the ground staff.


the floor of the rooms were not that much cleaned, despite being a luxurious hotel from outside, the toilets look much older and dirty, during the night time I found my ceiling fan was sounding in an irritating way, I didn't like their bedsheets, pillows and towels and they don't offer any kind of hand-wash or soaps in the bathroom, which I found very much odd.


but the most tempering thing I found, they charge a lot of money for the foods they offer, which was very unduly from them.i was very angry regarding this matter offered by the hotel.apart from them I was not also so much of pleased from their staffs and waiters too.


altogether a horrible experience I had, passing two nights in this hotel.


I would suggest plz don't go this hotel,


and look out for some better option for your very personal and favourite staying happiness.


Thank you.


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