Where should I start from! This place was an utter disappointment!
Took my father there in an emergency as he has issues with motion for 5 days. They overcharged for everything. For a meal - tea and Marigold biscuit 600rs, another meal which as awful.
The doctor on round in the morning - came twice in less than 12hrs - charged twice and no consultation note was found in the patient file! 3 doctors visited as per him out of which one doctor came twice - charges 4k for that in the bill!
Attendant met only two doctors out of these! When asked clarification on doctor's visit they couldn't clarify so to justify the charges they lied that there were 4 doctors who visited out of which 1 visited twice!
An utter lie as my mother was also there and each doctor was put over the phone to speak to me and I spoke to only 2 doctors! The nurses were very unprofessional, night staff mostly slept and were rude!
My father has hypertension and a nurse came with salted water to make him drink which was seen well in time by my father's attendant and was stopped! They wanted to create an issue - increase his BP and make him increase stay in the hospital to make more money!
There was no food available for the attendant in the hospital!!! The duty incharge kept on imposing his hospital rules as top priority and deined to listen to the issues I faced as a customer! He said that's their rule but failed to justify the charges and quality of service with rude night staff on 4th floor and some female nurses were absolutely illiterate to talk to! It seemed like I was talking to some cleaners of a restaurant!!!
They kept on finding ways to keep my father in the hospital and not to discharge him even after the issue was rectified! They kept on saying things that he should still stay in the hospital and kept delaying the paperwork so they could charge for the deluxe room for next day too! All were giving different statements which did not match! I asked for a superior's number to the company the duty incharge turned a blind eye to it!!!
Pathetic money-making business hospital which needs to expand and keep up by ripping people off and they say they love to care !!! What a joke!
They live to take advantage of patients and their family! If they are not able to keep up the cost of their building and other expenses that doesn't mean they would change filthy amount which they can't even justify!
I would take action against this soon!
