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MouthShut Score

44%
2.50 

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Visakhapatnam India
Product is best and service is worst
Jun 10, 2003 03:10 PM 7157 Views
(Updated Jun 10, 2003 03:10 PM)

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I purchased TCL 3101A dvd player few years back. The system worked well for few years, and started trouble in last december. I approached the local TCL service point, the technician told me the eprom got corrupted and should be replaced. The estimate is for around Rs.1500/-. I accepted for that and till today neigher I got the new eprom nor the old eprom got repaired (s/w reinstalled). Somebody told me that the spares are available in mumbai barons office (which seems to be closed). As I didnt have the reach of finding the address and other details, I gave up for searching and still depending on the service center person.


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