Oct 10, 2012 05:44 PM
1229 Views
(Updated Oct 10, 2012 05:45 PM)
I took tata photon connection even though I knew that I will never get good speed but I had no other option as there was no other service provider in my locality. MY ACCOUNT NO:-909568415
I used tata photon for close to 1 yr and then moved to different location within city . unfortunately new locality has speed even worse than before so I had to cancel my tata photon connection .
My billing cycle starts form 15th of every month and I raised a request on 20th of month ( complaint no -322813515) . customer care executive said that he will cancel my connection and on prorate basis I need to pay 95 rs for 5 days . I was ok with this .
After few days I got a sms saying that " thanks for restoring faith in us . your tata sky connection has been restored"I called customer care they again took one complaint id . again after few days I got similar sms.
This happened for 5 times . Finally they send me bill with 370 rs .with billing cycle of entire month.
No doubt that there clear intention was to extend billing period , also there is no clarification from there side that I won't get bill again. I am sure I will get bill again in next month. Somehow I face similar experience with tata sky as well.
Now I have completely lost faith in tata and all his products .My humble request to all my friends dont go for tata sky /photon they will covert your internet/viewing experience in to never ending agony.
