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MouthShut Score

19%
1.38 

Picture & Sound Quality:

Service & Support:

Value for Money:

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Sun Direct -Bad Customer Service Good Pic Quality
Jun 27, 2010 02:37 PM 2170 Views

Picture & Sound Quality:

Service & Support:

Value for Money:

Sun Direct was recommended by father 7 months back . The bad quality of Cable was the key driver to move towards DTH service. I liked Zee TV packages (Who brought DTH to india) but MPEG 4 technology was not available at that moment hence I was forced to go SUN Direct .


Positives:


Good Picture Quality - MPEG 4 is good in LCD(SAMSUNG Full HD TV)


Facility pay online.


Add /remove Top Up Channels - Online


Tamil package is good.


Video on Demand Channel for Tamil , Telugu and Hindi available.


Negatives:


Very Bad Customer service.


Sport channels, Packages for English and Hindi are not economical.


SUN Direct initially seemed cheaper but it is really not.


I am paying around 280 Rupees


Tamil Basic Package + Pluto Plus (Includes all Cartoon channels) + Star Movies, HBO, WB(Warner) Star World


AXN and all news Channels.


Metro package is available but it lacks Nickelodeon and Disney channel for kids. I really missing Sports Channels which I am getting it whenever there is a major Sports - World Hockey, Cricket or Soccer.


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