Apr 23, 2015 12:11 AM
10097 Views
(Updated May 06, 2015 09:41 PM)
I had purchased a policy Id. 1220109 on 27/03/2015 from Sterling Holidays Lucknow Branch from their Volkswagen Counter Gwalior under certain Understanding signed myself and Prakash Goswami of Sterling Holidays. Due to certain financial constraints I found in the first week of April itself that it is not feasible for me to honour the same.
I contacted SH to cancel the same as per the clause 12 which assures 75% refund of admission fee/Down Payment(as per clause 1 and 12 of understating) on cancellation within 11-60 days of cancellation.
I filed for cancellation in about 02 weeks’ time where the policy itself has not commenced as well as I have received no confirmation or policy documents from the company.
The cancellation filed is as per the agreement/understanding signed.
It is surprising to note that the company took a full week to respond to my request
dated 15/04/2015 reference No. 01246124 where Abhijeet Umale stated that no refund is possible as per clause 12 which in fact states conditions for refund as stated above.
This is open violation and fraud on part of the company and is extremely untrustworthy to note that the employees of the company themselves are ignorant of the terms and conditions they signed or perhaps they do never read them.
In my case I am filing a legal complaint against them and even with the Ministry of Trade and Commerce Delhi.
I am writing this so that people are cautious and stay away from such Crooks.
