Dec 10, 2003 05:36 PM
4639 Views
(Updated Dec 10, 2003 05:36 PM)
Review :
The State Bank of India is the largest commercial bank in India in terms of profits, assets, deposits, branches and employees. The origins of State Bank of India date back to 1806, when the Bank of Calcutta (later called the Bank of Bengal) was established. In 1921, the Bank of Bengal and two other banks (Bank of Madras and Bank of Bombay) were amalgamated to form the Imperial Bank of India.
In 1955, the controlling interests of the Imperial Bank of India were acquired by the Reserve Bank of India and the State Bank of India was created by an act of Parliament to succeed the Imperial Bank of India. Structure and Organisation State Bank of India is India's largest commercial bank. The bank has a vast domestic network of 9,019 branches (approximately 14 per cent of all bank branches) and commands one-fifth of deposits and loans of all scheduled commercial banks in India.
The State Bank Group includes a network of eight banking subsidiaries and several non-banking subsidiaries offering merchant banking services, fund management, factoring services, primary dealership in government securities, credit cards and insurance. SBI has branches / representative offices in 31 countries and correspondent relationship with 720 foreign banks. The SBI group has more than 13,000 branches including its seven associate banks. In the group, SBI alone has more than 9,000 branches with 51 foreign offices in 31 countries. The new trade finance system would be implemented at all required branches throughout the SBI group.
The SBI group commands more than 20% of combined deposits and loans in all scheduled commercial banks in the country. The Bank has its Corporate Office at Mumbai. Its domestic operational area is divided in 14 Circles, each with one Local Head Office and a few Zonal and Regional Offices. The Bank's top management consists of the Chairman, group executives for National Banking Group, Corporate Banking Group, International Banking Group and Associates & Subsidiaries, and four staff functionaries in charge of finance, credit, human resources and technology management, and inspection and audit.
Services:
Personal Banking
Gold Banking
NRI Banking
International Banking
Corporate Banking
Small Scale Industries
Small Business Finance
Rural Banking
Government Business
My view:
The coustomer and desk services of bank is quite good but in Indian aspect it should be more technical. The training of staff should be more emphsizing. As a coustomer I will also have a little complaint towards the behaviour of staff. The behave is not good standard. But beyond this fact we can say that all services of State Bank of India are very good and time-to-time they are coming in international arena. The counters are not sufficient according Indian population. More coustomers and lesser staff is the story of SBI as I seen. But it is temporary phase. Because after enter in International Arena the Bank will automatically solve this problem. Indians does not use Internet Banking often so this is very difficult to solve the problem of ration between Coustomers and staff. But in comparison with ICICI Bank and other Banking Institutes, SBI has no feet on earth. There is a lot to achieve but infrastructure of a SBI is quite high. And definitely the Bank will get all successes very soon.
SBI can be visited at https://sbi.co.in or https://statebankofindia.com