Mar 06, 2013 12:33 PM
2771 Views
(Updated Mar 06, 2013 04:12 PM)
I would like to share a miserable experience with standard chartered bank , where I was cheated
by this crook bank.
In Feb 2013 , i applied for a personal loan of rs 4 lakh, for a period of 5 years on an interest rate of 15% with processing fee of 1.5% and I will be having one month grace period to pay the emi.
At the time of taking the loan , the SCB person by name disha (+919901845472) provided me a waiver of 1 EMI, ie I need to pay only 59 EMIs(instead of 60)
On asking them abt the prepayment of the loan , these ppl told(both on phone as well as in person), that there shall be no charges after one year. After completing all the formalities of ECS, etc., the SCB personby name Mr. prakash (+919035022388) told me that I will get a call from the bank before disbursal of the loan.
Due to personal reason, immediately after issuing the cheques, I asked them to stop the loan disbursal. The person confirmed me over the phone that he will do it.
But, I was shocked to hear from the SCB representatives that my loan was already disbursed and they will cancel once I receive the amount in my account.
After two days when I got the loan on 28.2.13, I contacted them for cancellation. I was taken back when they told me that they cannot cancel the loan now. also, they had deducted 2% of the processing fee as against 1.5% as promised. When I contacted the call center, the person told me that within 7 days of its issue the loan can be cancelled from the banks branch. in the branch, they told me that there is no way I can cancel the loan and need to wait for a year to close it.
i was really amazed and disappointed and felt cheated when they told that it can not be cancelled and need to wait for a year to close it, and that if I will try to repay it after 1 year also, I wont be entitled for the waive off of 1 EMI.and also my emi date was 15.3.13 after processing of my loan amount. when I contacted them to change my emi date after one month of loan process, they said that they cant help in this and even after repeated requests they stopped picking my call and responding. this is so very unprofessional and cheating people in broad day light giving false commitments.
This was a real cheat and highly unprofessional behaviour on part of SCB. I would suggest everybody not to take any kind of loan from this cheaters - standard chartered bank.
They are real cheaters and crooks.