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MouthShut Score

22%
1.40 

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Verified Member MouthShut Verified Member
Bengaluru India
Low quality frames
Dec 13, 2017 10:45 PM 2000 Views (via Android App)

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Hi, I wanted to share my personal opinion about specsmaker.in.


Last month I bought a pair of reading glasses for my mother. the newspapers were giving descriptions about huge discounts hence I downloaded the app and selected the frames and glasses. I placed an order and got the frame with glasses delivered but it was in a broken condition. the frame was of very low quality and I immediately called up the specsmakers customer service to get it replaced. since I had already made a payment via online the customer service didn't show interest in replacing the broken frame. But started arguing that it cannot be replaced. I was very upset and angry with them. When I told I would go to consumer court then they refunded only 50% of the money where I lost my money unnecessarily.


Guys, please not to purchase any items via online unless the give a replacement due to their error.


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