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MouthShut Score

18%
1.16 

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+91-124-4414888

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Worst Online shopping experience so far
Apr 03, 2015 06:48 PM 6324 Views

Customer Service:

Product Quality:

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I have order Xiaomi powerbank 10400 Mah on 26th Mar 2015 order no:43539159, they promised it to deliver in 6 days but failed, when I checked the order they changed the order no to 436596861 and reasoned it as "transferred to other merchant".If they dont have stock then why they have taken that order?


When you select COD facility, they will cancel your order with out informing you and when you enquire they will tell that " We have called but you have not responded, that's why we have cancelled it".


When I asked for refund they are just dilly-dallying things.


Customer Care Officers are worst, they don't have basic communication skills.


Never ever shop with shop clues.


Brand Response

Dear Customer,
We regret the inconvenience caused to you. ShopClues is now working in association with Mouthshut.com to offer you a smoother & better shopping experience. Please share your correct order details(as the order number mentioned here is incorrect) with us so that we can expedite the resolution process regarding your concern, Awaiting your response.
ShopClues.com - Serving Customers Better!
Best Regards,
Customer Support Team
ShopClues.com

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By: shopclues | Apr 04, 2015  01:55 PM imageComments 2

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