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MouthShut Score

17%
1.19 

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Product not shipped Order: 60516035
Feb 12, 2015 01:06 AM 6833 Views
(Updated Jul 19, 2015 09:21 AM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

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Order no.: 60516035 not shipped yet.


Status: "Handed over to courier" and not "Shipped"


I order the product with an URGENT need.


It seem seller posted the status as handed over to courier and actually he did not ship the product.


I have sent several email daily but no solution.


Its been more than a week. Shopclues is not able to resolve the issue and fail to ship and deliver the product within the mentioned time at the product page.


No product?


No Refund?


I am stuck with the order. Money stuck and I can not order it from other seller/website.


I am feeling like cheated.


Kindly ship and deliver the product on URGENT basis.


Brand Response

Dear Customer,
We apologize for the inconvenience caused to you. We've registered your concern and getting this resolved at the earliest. You'll receive all the updates on your registered contacts.
Best Regards,
Customer Support Team
ShopClues.com

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By: shopclues | Feb 12, 2015  01:28 PM imageComments 4

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