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MouthShut Score

17%
1.19 

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Shopclues fools customers...Do not buy anything
Dec 02, 2014 02:04 PM 6370 Views
(Updated Dec 02, 2014 02:08 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Find images attached with proof.


Ordered Royal Son White Transparent Sunglasses(WHAT0010)


Code: 623826


Merch Ref: WHAT0010


Received my product and found hankies instead of glasses.


Lodged a return request along with proof, I got a reply after a day saying


"**Dear Customer,


Thank you for shopping with ShopClues.com.


This is with reference to your order.


We express our inability to accept your return request as we have sent you the same product ordered by you. Please refer to https://shopclues.com/return-policy.html for return policies. We appreciate your understanding in this matter.


For further assistance, kindly refer to https://shopclues.com/help"*


Tech support people doesn't even know to speak English. Poor service.


Find images attached with proof.


order no: 27411699


Brand Response

Dear Customer,
As per our telephonic conversation.
We apologize for the inconvenience caused to you. We've registered your concern and getting this resolved at the earliest. You'll receive all the updates on your registered contacts.
Best Regards,
Customer Support Team
ShopClues.com

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By: shopclues | Dec 05, 2014  01:53 PM imageComments 0

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