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MouthShut Score

26%
1.62 

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Terrible customer support and service
Aug 02, 2018 10:17 AM 4859 Views (via Android App)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

If you want to return your stuff due to any cause, then do not buy anything from this website. I had bought around 5 clothes for myself and then I wanted to return it due yo the fit issue and I realised that the whole long process of returning the item is so damn irritating and also you will have to pay for the shipping of your returned item. I was very annoyed by this already and then I got to know that the money will return in the form of shein points and not in my account. Another thing is that the color and texture of the clothes that you can see on the website is completely different from what will arrive so you have to keep that in mind too. The quality of the garments that I ordered were not upto the level. Never ordering from here again


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