The most messed up hospital I've ever come across. I agree the sisters and brothers are helpful and good at their job, but the intern ICU doctors, I would love to give them a standing ovation. What goes on in the ICU. GOSSIPING! GOSSIPING! GOSSIPING!
I guess the hospital has its name because of the nurses. The machineries and pulse monitors are quite old. After pulling a few wires, the exact bp was shown.
In the ICU, there is a system and their so-called 'PROTOCOL'.
When you enter the ICU, you will see almost 99% of the patients on ventilators and then tracheostomy is done. As they cannot keep the ventilator tubing inserted or rather thrusted/shoved down the patient's throat. You will get a call from the hospital either at midnight after 11.00 pm or in the early morning around 5.00 am that the patient's oxygen level was seen dropping so we put them on a ventilator. Like what the hell, how does it happen when the relatives are not around!
And this is not only my case, when I went around talking to people, I've heard the same story. 3rd to 4th day, it's their ventilator day. Only the ICU bed costs Rs. 10, 000, feeding charges, nursing charges and what not are not included in those. Rs. 350 for a day's feed. If the patient is on fluid feed and through an RT, they will charge around 600-800 per feed. I mean how much time does it take to feed or rather pour the fluid through a RT in the patient's nose! No wonder the nursing staff is great there!
If you are unable to pay the bill, even half, the word spreads around from the billing department to the pharmacy, to the nurses, to the ICU intern doctors and to the consultant doctor. And they say, I quote "The treatment won't stop due to the payment/unpaid bill."
From my personal experience, it does stop. It stopped when though at the time of admission we paid around 2.5 lakh.
And let me tell you about the pharmacy, they will charge you on MRP, whereas in the medical outside, it will cost you around half their price. If you are getting a life-saving medicine for Rs.4000 outside, and the MRP of the medicine is Rs.5500, the hospital keeps the same medicine different brand with an MRP of nearly Rs.6500 to Rs.7000
Isn't this a joke?
For testing diabetes, they will charge you Rs. 455, whereas in the market, you will get the whole machine and pellets free with it at this cost. From where and how much will they charge us more? They charged me a whooping Rs.1, 00, 000 for 2 days of pharmacy.
These doctors take the money for the mask they're wearing from you! And not one, but 3-4 N-95 masks. Wearing a mask is a compulsion these days, they're not doing us a favour. And the intern doctors are so negligent, the patient is talking, but they do not convey this positive remark to the consultant doctor and the consultant doctor is like he's not responding. And consultant writes something else in the daily improvement report and conveys something else to the relatives.