Redbus is cheat. Review on Redbus

Red Bus has only 3 categories to mark the performance of a transport companies. But there are other factors like cheating. I booked a 9PM sleeper bus in Joy travels through Red bus from Theni to Chennai. I already know that Joy travels is lacking in punctuality. But this time they changed time of departure from 9pm to 8pm as the 9 pm bus was cancelled but informed only before an hour.

Instead of sleeper they offered to give seater front rows. But 8 pm bus came at 9pm and there was no seat for us as the bus was fully crowded. After pleading with them, they shifted some passengers to 7.45 Pm bus and they gave us only the last row seat. Then at Dindigul passengers who booked for the 8pm bus fight with us as we were sitting on their seats. The staffs in Dindigul has no idea of cancellation of 9Pm bus.

Joy bus management told that it is the fault of red bus which booked seats for a bus which was in the shed for repairing works for 2 weeks. But when I asked Joy bus that why they have not informed be about the cancellation atleast on the morning of the journey they told that the chart would be prepared only some time before journey and after the preparation of chart only they came to know that we have booked a bus which was in shed with bad condition.

After all these issue Red bus still offers to book the same bus in their site. I don't know who is the cheat here. Redbus or Joy travels or both. Probably Both