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28%
1.81 

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Bangalore India
Worst Geyser And Worst Service
Aug 05, 2013 05:17 PM 16319 Views
(Updated Aug 05, 2013 05:11 PM)

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I bought Racold Eterno 2 horizontal 25 L geyser in April 2013. Same time I bought geyser of another brand for another two bathrooms. While other geysers are running fine but Racold started giving problem in 3 months itself. There was not hot water.


I registered a complaint and a technician came, hit the geyser and hot water came. problem solved for few days when again no hot water. I registered another complain 20212483. This time I had to chase them for few weeks before I got the technician.


He did some reset using some button. Hot water came for a day and again same problem. I also noted down technician Prakash mobile number who promised to come again immediately if found any problem. I put another complain 20212648. Its been 10+ days and nobody has come so far. I have been following with prakash, local service center office and their staffs.


I get promise everybody but nobody comes. It has become nightmare for me. My other two geysers are much cheaper but giving hot water without issues so far.


Jitendra


9742037474


Brand Response

Your review about Racold, Racold contacted you and did the needful for resolving the issue. Now your issue has been resolved. Could you please confirm this?

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By: Racold_Thermo | Nov 27, 2013  04:40 PM imageComments 0

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