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14%
1.05 

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Raajnett is another worst service provider !
May 08, 2016 02:14 PM 9315 Views

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Raajnett is another worst service provider in Chennai!


Thanks for giving us this much pain, hope it will continue for other customer as well(it’s my mistake, I am part Raajnett).


What I am going to do now,  I have very good Influence on social network, first I am going to rate so your sales will be banded .


First I will target Raajnett on Twitter I am creating a Twitter ID #Fxxx Service by Raajnett, Hope this name will create smile on your face .


I have already banded five new customer but I am not happy with this I want something more, I am not sure if consumer court will help here, but I promise I will try my best to reach there as well!


But before process this all things I wanted to make you guys aware, why I want to do this!




  1. In night no internet after 9:30 PM till morning 8 AM .




  2. In a day 3 to 4  hour no internet .




  3. In evening after 6 PM to 9:30 PM speed will be 10 KBPS/ after that no internet.




  4. Customer care executive will not receive call almost 30 to 40 min .




  5. Once they receive call, during discussion if they don’t have any answer or they don’t want create any ticket they will disconnect your call without any information .




  6. If in case ticket is created, no one will come to your home for troubleshooting & without any solution you will receive a SMS ticket is closed .




  7. Every day cable cut, Power down Etc …






Fxxxx off man I cannot write down everything in point, I wanted to tell you one story: My house is very near to your Sholinganallur office .


One  day I  went to your office for asking why no internet connectivity, one of engineer told there is power down issue & I asked why you don’t have UPS? he told Raajnett don’t have sufficient money so you guys have to manage with this, instead of providing any solution he given me one nice advice(Why you are using Raajnett, please move with some other service provider).


I was shocked on that time but today I am realizing he was write.


I have just one question, if you guys don’t have money then why sales person is become DOG? when someone calling for new connection!


I have a advice for you guys, fxxxx off close Raajnett & allow some good service provider to continue .


I am working in HCL Technology(We have total 33000 employee in Chennai, One broadcast mail is enough to create impacts over to 33000 employee), Just watch & see J………………


I am going to do my job, I will make you guys to cry on Facebook, google, Twitter, LinkedIn, you will get my name SANTOSH everywhere against Raajnett(I will go door by door in every house near Sholinganallur to stop your sell)!


I will try my best to stop all sell, so no one can cheated in future by Raajnett!


Thank you


Santosh Kumar Tiwari| Senior Manager, Firewall Engineering


Brand Response

Dear Mr. Santhosh,
We sincerely apologize for the inconvenience caused to you. However, its our duty to fulfill our customer's needs by providing the best at all times. Please be assured that all necessary steps would be taken at our end to ensure that such incidents are not repeated. Our technical team will contact you to ensure immediate solution of your concern.
Thanking you
Regards,
Raajnett Care.

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By: raajnett | May 09, 2016  10:44 AM imageComments 0

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