The reality of carpark at purvankara Windermere

Review on Puravankara Windermere, Pallikaranai, Chennai

We booked 3bhk with covered car parking. The ccp costs 3.5 lakhs. The overall purchase was 1.05 crore. During our visits and meets with the sales team, we have asked about where our car parking will be several times. The team assured with words that the car park is below the building and they showed us several spots below the building. They said why to worry about the car park as it is mentioned in the sales deed. After booking also many times we have asked this, but they started saying some or the other excuses and began to pass on responsibility to other members in their team. At the end, after we received the key, they are sending an mail stating that your car park is allotted 6 buildings away, across the street in another compound. We were devastated by this, as we are daily dependent on a car to get out of this Purva campus. The campus is very far from the main road with mud road access, no busses or share autos. With car parking so far away, every day before work we have to walk 15 mins at least to reach our car and the same in the evening. In case of any emergency, how are we going to get our car?

We went and spoke to them several times regarding this issue, but they will speak rudely, stating that there is only limited parking below each building which is already allotted to customers from 2013.

If only we had known this before purchase we would have never gone with Purvankara, as there are several projects coming up in the nearby areas. They attract people with the terms luxury, and amenities but the reality is everyday living is total hell here. In the end, they gave an option of a semi car park near to our building, but they will not refund any money for the covered car park that we have already paid. moreover, the changes in sale deed to semi car park also requires money which will be borne by the customer.

Without proper car parking, they are cheating and looting people. Till key handover they didn't give the slightest hint there is no car park near our buildings. Even though people are living here from a few yrs now the clubhouse is not fully developed and no maintenance is happening. They will give excuses regarding the swimming pool each time. After paying above 1 crore the end result is disheartening.

After paying 3.5 lakhs for the car park we have to take an auto or lift from others going in that direction to reach our car. Now we are in a trap with no way out.

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