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MouthShut Score

71%
4.28 

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Bad experience
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Brand-aid! The problem has been fixed. Happy Ending.
Dec 11, 2024 11:13 PM 78 Views (via Mobile)
(Updated Dec 11, 2024 11:14 PM)

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WINSPARK INNOVATIONS LEARNING PRIVATE LIMITED Cares

WINSPARK INNOVATIONS LEARNING PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Planet spark - only demo sessions are good.


When we pay they say we will refund, I cancelled my subscription right at first session because of poor faculty and rescheduling. They cut a huge amount stating a clause which was on their website. Where as the agreement they gave me was not stating it. Parents have to be beware of hazy clauses and money minting attitude of this organisation. There call centres doesn’t support the subscriptions cancellations. It’s a pain, took a long time and got partial refund.


Brand Response

Dear Parent,
Greetings of the day !!
Thank you for your feedback about your experience with PlanetSpark. We apologize for the inconvenience caused and would like to address the issue you raised. To assist us in resolving the matter please share us your registered email ID or you can email to us at custometsupport@planetspark.in
Thanks & Regards,
Team PlanetSpark.

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By: PlanetSpark | 30 days ago imageComments 0

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