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4.28 

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Extremely Disappointing LMS and Refund Delay
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
29 days ago 50+ Views
(Updated 29 days ago)

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WINSPARK INNOVATIONS LEARNING PRIVATE LIMITED Cares

WINSPARK INNOVATIONS LEARNING PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

I am writing to express my disappointment regarding the LMS and handling of my refund requests:


Request #271392 dated 14/12/2024 assigned to Mr Prateek Kumar


Request #272338 dated 17/12/2024 assigned to Ms. Tripti.


Discussion on call under reference #21346 on 18/12/2024. Follow up Callback ID: #79960_21686 due since Dec 25, 2024. And related various communications to the email id customersupport@planetspark.in


It has been over a week since my initial request, and I am yet to receive the refund. Such delays are unacceptable and fall far below the service standards I expect from a reputable organization like yours.


Despite multiple follow-ups, there has been no resolution, which is both frustrating and disheartening. I kindly urge you to prioritize this matter and ensure the refund is processed immediately.


Your prompt action in resolving this issue will be crucial in restoring my confidence and trust in your organization.


Thank you.


Brand Response

Dear Parent,
Greetings of the day !!
Thank you for your feedback about your experience with PlanetSpark. We apologize for the inconvenience caused and would like to address the issue you raised. To assist us in resolving the matter please share us your registered email ID or you can email to us at custometsupport@planetspark.in
Thanks & Regards,
Team PlanetSpark..

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