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MouthShut Score

77%
3.43 

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Worst app and worst customer care
Dec 07, 2016 05:11 PM 1373 Views

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Worst app and worst customer care


I have sent money to another mobile no(order id 3966664933 on 23rd November 2016), till now the money was not received by them. Complained to customer care but pathetic response.


I doubt whether they read the query or just send pre-defined text. No one has understood the issue, seems no one is educated there.


I question PayTm why did not you have voice customercare number. Your uneducated employees never understands the concern and replies with automated text.


Do not use it.


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