Feb 20, 2001 10:14 PM
1561 Views
Max touch changed name to orange thinking they will provide juicy fruit to all of us, incidentally my favorite fruit.
But they fooled everyone including me, I feel we are suckers. Many big names who creates monopoly and eat our hard earned saving, as they know we cannot do without it. Initially max touch charged refundable deposit of 2000 rs, and when prepaid card came, I changed over to prepaid card and surrender my sim card, that is two years back, I still have to receive my 2000 rs even after repeated reminders. I hope some one in orange will read above review and will do some thing about this. I am sure there will be many like me.
Even pre paid card they stated with airtime charge 8 rs then 6 then 4 and now 3, why?? They should have started with 3 rs in the beginning, it is only when MTNL came to picture then they got rates down.
So called quality service, if you call 24 hrs service, you hear repeating recorded MSG for 5 mts and if you are lucky you will get someone online. I wonder they are really busy or just want to prove to consumers that they are busy, and fool us.
Also last 2 rs of pre paid cards you cannot use it as warning msg comes and they put you on hold and you loose it, it may be 2 rs for me, but imagine millions of cell user losing it and it fills pockets of orange. Please think over it.
Also you pay MTNL charges in addition to air time and access charge of 200 plus 27 rs tax so on 750 refill slip you can only 523 rs. And if calculate actual use against rs /minute it may work out 7 to 8 rs/ minute.
Think over it.I know we do not have much choice , but we must know what we are paying for and let us change to MTNL.
