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MouthShut Score

52%
3.37 

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Worst online shopping experience of my life
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
May 27, 2024 11:57 AM 821 Views (via Mobile)

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Nice Maple India Private Limited Cares

Nice Maple India Private Limited is working closely with MouthShut.com to enhance customer satisfaction.

Absolutely horrible quality of product. I had to wait for 2 months for delivery when website promised 15 days. Got told it’ll come in a day or 2 consistently by customer care but showed up after 2 months. Showed up in pathetic quality when it did and technician had to be called to fix it. Customer care department is pathetic and unhelpful. Additionally there is no communication from the brands side requiring me to constantly have to keep following up with them. Overall the worst experience with online purchases I have ever had.


Brand Response

Dear Client, Kindly share the order id here. I will look into it and resolve the matter. We apologize for the inconvenience caused to you.

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By: nicemaple | Oct 11, 2024  11:58 AM imageComments 0

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