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MouthShut Score

53%
3.39 

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DONT KEEP YOUR MOUTH SHUT- NICE MAPLE
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jun 05, 2024 12:52 PM 1034 Views
(Updated Jun 05, 2024 01:09 PM)

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Nice Maple India Private Limited Cares

Nice Maple India Private Limited is working closely with MouthShut.com to enhance customer satisfaction.

AMAZING ATTRACTIVE WEB PAGE WITH FALSE 5 STAR REVIEWS MADE ME A SUCKER AND I ORDERED A SOFA SET AND THE SALES REP. MS CHHAYA MADE ME BELIEVE THAT THIS A LEGIT COMPANY WITH A 20 CRORE TURNOVER AND MANUFACTURES QUALITY FURNITURE IN AND AROUND THE DELHI CAPITAL.


AFTER MAKING 100% PAYMENT ON 30-4-24 AND ON BEING ASSURED DELIVERY WITH 15 DAYS. THEN THE ORDEAL STARTED. THE COMPANY CONTINUED TO REJECT MY CALLS. WHEN CALLED FROM A DIFFERENT PHONE THEY MISLEAD ME STATING THAT THE PRODUCT IS READY AND WILL BE DESPATCHED FROM DELHI. ON MY DIRECT THREAT THAT I SHALL LODGE A POLICE COMPLAINT AGAINST THEM, THEY KEPT ON CHANGING THEIR STAND AND WHEN ASKED FOR THE CONSIGNMENT NOTE THEY WERE NOT READY TO GIVE THE SAME. LATER THEY SAID IT IS BEING TRANSPORTED BY PRIVATE VEHICLE AND WILL REACH THE KOLKATA WARE HOUSE SOON. REPEATEDLY I ASKED FOR DETAILS BUT THEY EVADED EVERY ATTEMPT. I HAVE CALL RECORDINGS WHICH ARE CLEARLY PROVING THEIR MISLEADING ACTIONS. FINALLY THE PRODUCT WHICH WAS NOT AS PER SPECIFICATION A LOCAL KOLKATA FABRICATOR DELIVERED A SOFA SET ON 28-5-24. THE QUALITY WAS TERRIBLE, THE SPECS WERE NOT MATCHING, THE PRODUCT ALSO WAS DIFFERENT. I WAS COMPLETELY SHOCKED HOW SUCH A WEB SITE IS BEING ALLOWED TO MISLEAD AND DO BUSINESS BY THE REGULATORS. I HAVE DEMANDED TO GET A FULL REFUND OF OVER RS 82 THOUSAND PAID TO THEM. BUT TILL THIS TIME AND DATE THEY HAVE NOT RESPONDED BACK. PLEASE AVOID BEING LURED BY THE COMPANY.


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Brand Response

Dear Client, Kindly share the order id here. I will look into it and resolve the matter. We apologize for the inconvenience caused to you.

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By: nicemaple | Oct 11, 2024  11:57 AM Comments 0

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