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MouthShut Score

52%
3.37 

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Oct 11, 2024 03:22 PM 209 Views (via Mobile)

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Nice Maple India Private Limited Cares

Nice Maple India Private Limited is working closely with MouthShut.com to enhance customer satisfaction.

Ordered a sofa from nice maple on the 2nd of September with an estimated delivery window of two weeks however, till date the item hasnt been delivered.


Everytime I follow up with their customer care center I am given new timelines and the product is always in quality check (not sure if they are making furniture or jet engines!!)


Despite numerous calls and emails, there is no end to their revised timelines.


Finally raise a dispute through my bank on the transaction and have left it to them to sort out the mess.


This is beyond unprofessional and unethical and I am writing this review to warm other customers, please do not order from them.


They don’t even have a return policy which for an online platform is ridiculous.


Brand Response

Dear Client, we apologize for the inconvenience caused to you. Please share the order id. So, we can investigate it further.

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By: nicemaple | Oct 14, 2024  03:40 PM imageComments 0

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