Delay, delay, delay and rude responses.
Mar 19, 2014 03:48 PM
14658 views
Product Implementation Rate:
This has been the worst customer service I've seen.
I had lots of hopes from ND but all in vain. They started with a very sweet talk and convinced to buy 2.5 years back saying, possession would be in 6 months. Its been so long and still I did not get it. Don't even see the sign of getting it for next year.
I can understand most of the builders delay with numerous reasons. But worst thing about ND is they do false promises, buys time from owners and then fail. When asked for explanation or a meeting, they just run away or fire their marketing person or CEO or what not. Funny part is, the MD, Mr. Durani is so great that he replies to our email saying he is out of station and gets spotted in the city. What a shame at his stature that he has to hide from customers and ignore them.
These guys are acting really smart and investing money to their new DTM office, ND Elite and Mangoes Villas.
They have already screwed ND Laurel and trying to do the same with ND Passion. I am already repenting. Just wanted to make others aware, please please please; do not buy property from this builder.
They are real liars!
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