Arrogant management, lacking customer care

Review On ND Developers, Bangalore

I had booked a flat with ND developers almost 2 years back in their Verthur road project named'ND Laurel' and they had promised to deliver by Sep2013 which is written in agreement as well. Work had been really crawling since the beginning and we flat owners were individually inquiring with the developer for quite some time.

It was since this May when we almost 20-25 flat owners started getting together to meet ND management to track the persistent delay in construction work. One appreciable thing that Arun from marketing team along with Umyesh agreed to have monthly meetings with flat owners.

Earlier Sep13 delivery date was conveniently moved to Dec13. Then on meeting held on Nov, date for flats in A block to be available for interior(not delivery) was moved to Feb 2014 and Arun made very tall claims that ND has hired someone called Mr. Mujahid who has 30 years of experience in gulf and with Shobha as well.

Here comes Dec monthly meet where Arun was absent but most awaited person Mujahid came with another lady named Sheetal(another fella from Shobha as claimed by mujahid) and distributed few xeroxed pamphlets and announced new dates for Block A available for delivery in June14 and Block B in Aug14 without showing any efforts to catch up with already slipping dead lines.

We all flat owners out rightly rejected these dates and demanded to meet ND Developers MD Naeem Durani. Mujahid and Umyesh assured to convey this to MD Durani. Its been a fortnight which included more than 20 mail reminders, phone calls but nobody seems to bother about how pissed off the flat owners are. Durani, Arun, Mujahid, Umyesh all have been part of all the mail chains which clearly reflects the sentiments of all flat owners but they wont listen.

Today their large advertisement pamphlet about Around the Mangoes and Passion elite projects, distributed along with Times Of India forced me to write this review. Delay is one thing, every build may do it but this is sheer attitude of the developer especially MD who doesn't even want to meet flat owners. He neither has a courtesy to write to the group.  Every time they'll some one new to announce a new date

Initially it was Vivek, then Arun and last time it was Mujahid. God knows who is next and what is the next deadline. Had I read such reviews before I booked my flat in Laurel, I would never had done this mistake.

~ A Flat owner in ND Laurel.

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