Jan 17, 2019 03:27 PM
68956 Views
(via Mobile)
(Updated Jan 17, 2019 07:41 PM)
Myntra is the worst shopping website I have come across till date. I have bought from so many websites and they do deliver the products on time. Also I never faced such issue from any other online shopping websites. They even refund the money within the promised timeline if any issues happened. I received a missing quantity of the product which is a set of 2 products and I received only 1 out of the 2 items.
I called Myntra’s wonderful customer service on 9th after receiving the product , the guy didn’t even understand my issue of receiving the missing parcel and updated wrong information to the backend and they shut down my incidence without even contacting me. Again I called them on 11th and spoke to one guy named Piyush and he said your complaint has been marked as resolved due to lack of information . Holy bunch of idiots working in myntra. Now this guy gave me a timeline of 14th January for the resolution. 14 th January came and no resolution and hence I had to follow up again to waste my energy on these bunch of morons again.
They transferred my call to one of the supervisors named Abhishek and he assured me that my issue will be resolved within 24 hours IN19011412214998196310 this is the incidence number. These idiots again asked me to wait for 24 hours and hence I waited but no response from myntra even after 24 hours. Then I called on 15th again and the two ladies the so called supervisors vanitha and Ekta hung up the call even when am talking this lady Ekta said thank you for calling myntra and have a great day without even giving respect also she was muting my call . This lady again asked me to wait for 48 hours.
Their series of 24- 48 hours joke is mindblowing. They fool customers just like this. I really wonder how myntra is still prevailing in the market even after so many complaints and bad reviews. Their crap customer fooling offers loot customers like this by giving them missing products or either they will never deliver the products. Nor they refund the money . I said them how long does it take to provide resolution. For my case you guys can either refund or can provide me the missing product get delivered to my door, but hell no they never bother to take their customers seriously. They take their customers for granted. I have been calling everyday but these money suckers have no courtesy to respond back .
On 15th again I spoke to one lady named Priya she assured for a call back from the case manager within 24 hours. Again 24 hours passed but call never came. Yesterday again I called and these morons said no supervisor is available to take the call all are busy . Yeah everyone will be busy talking to each other in planning how to loot more customers and how to ignore and take them for granted. Because of customers like us You are getting paid don’t forget. No empathy no regrets only the same dialogue I understand your concern and it is under investigation bloody what investigation you guys are doing so seriously that you can’t call back even after assured call back promise.
These guys are investigating like cbi or CID for the resolution and then also I haven’t been given the resolution even after eight days. Bloody money suckers . Pls pls never buy from myntra they will definitely play this 24-48 hours resolution promise drama and will never get back to you nor they will provide refund. Bunch of idiots are working with the fake empathy shown to customers. Your apologies are not gonna work anymore, remember this is not an era where customers will keep quiet after getting cheated like this.
They have a voice to speak in this digital world and they know very well how to bash your fake promises. So many days passed and today is 17th and still no resolution been provided sick people don’t have courtesy to treat their customers well . Guys please don’t buy from them . There are better options like amazon jabong for online shopping . Their customer service is also very nice and true to point . They have strong policies even for providing resolution and refunds on time . Never shop from myntra don’t get carried away by their shitty offers and get fooled. Please save your time money and buy from the online shopping giants who have proved their brand worth.
Myntra has no value for customers. It’s filled with losers working for nothing but for wasting Customer’s time , energy and money.Morons have got the serious gut to take customers for granted neither they called nor they had the balls to refund my money nor they have the shame to deliver the missing product.
