Feb 26, 2016 08:32 PM
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MouthShut Official Cares
MouthShut Official is working closely with MouthShut.com to enhance customer satisfaction.
Yes that's true. I had known about Mouthshut since long, but came to know about it in detail very recently. I just casually started with this website and was impressed by the way the entire system works. Here I would like to take this opportunity to express my impression in detail about Mouthshut.
PROS:
First of all, the concept of providing the public a platform to express anger, joy, appreciation or any feeling for literally anything openly & online is a very noble concept. Add to this, the income opportunity, really hats-off. We have seen such websites earlier: paid blogs, paid reviews, paid ad clicks etc. but all those are foreign websites. This is probably the first time that an Indian company has provided us such a wonderful opportunity. Speaking of the income, Rs. 50 per review is very high as compared to US Dollars paid by foreign websites. Most of them are in the range of$0.01 that converts to about half a rupee per activity. So, this endeavour by Mouthshut is really applaudable.
The layout of the webpages including the homepage and the ease of navigation is just splendid. Very systematically and neatly arranged website.
A wide variety of categories for review subjects is available. The categorisation is also done very judiciously.
Their response time is very fast. Your MS points get updated very quickly. Our queries are generally answered within 2 days. That is really great.
Whatever activity the users perform on this website Reviews & Comments are critically analysed by the MS team experts for non-acceptable content. Scrutiny is done and if something is found to be not in-line with the rules, it is rejected and the user is intimated about the same immediately. I can tell this, because my own reviews and comments were rejected a few times. This did not annoy me. I have taken that positively, because it shows that the team is dedicated to preserve the intent and interest of running this website successfully.
CONS:
Rather than taking this exactly as cons, please consider this as Suggestions or Feedback instead:
I would like to see addition of some more main categories like personalities, government offices and public services etc.
Say I have written a review and I got a good comment from a fellow member, there is no option to thank him there in the form of a message. For that, I have to go to his timeline and send him a private message there. Also on the left panel on my profile page, there is an option for messages in which "Write Message" is not available. I would like to see this matter to be more user-friendly.
Apart from the above, one last thing I would like to say is that I have joined this website very recently, so no payments till date. Due to this, I can not comment anything on the payment reliability, time taken for conversion of MS points into cash and delivery into your bank accounts etc.
Hope my review helps fellow members, especially newcomers who have lots of questions in their mind regarding the working system of Mouthshut.