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MouthShut Score

60%
4.02 

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

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Make My Trip - A turnaround?
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May 05, 2012 12:42 PM 2814 Views

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MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

We used to use https://makemytrip.com some years back. At that time the website was mostly used to compare air ticket rates with our regular provider.


Many years down the line I started using websites to plan for my journeys and booking through these websites. On my recent trip to Amritsar, while no worthwhile accommodation to my liking was available on any of the other websites, I took a chance and booked 2 hotel rooms for 2 nights at Hotel Teg Royal in Amritsar. I was apprehensive because of the number of reviews I had read of the website where the accommodation booked through the website was not provided or charged extra or hotels arranged for alternate accommodation since makemytrip did not inform the hotel of the booking.


In my case, it was different. Hotel was intimated of our booking and the rooms were ready with extra beds as requested. All taxes were included in the amount as shown on the booking voucher.


It was a nice trip with a good hotel and nice and friendly staff. I believe, make my trip has the best collection of associated properties and I personally will not stop using this website for making arrangements for my next trip.


Brand Response

Dear sudeepbagaria,
Thank you so much for sharing your experience with us. We're always here to help, and continuously looking for ways to improve our services. Your support means the world to us. Have a wonderful day!
Warm regards
Team-MakeMyTrip Care

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By: MakeMyTrip | Oct 15, 2013  11:09 AM imageComments 0

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