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4.03

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

https://www.makemytrip.com

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sagarorissa

Chennai/Madras India

20 Reviews

13 Followers

It Was So Difficult To Change Flight Date

Aug 15, 2013 07:17 PM 694 Views

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MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

It was too difficult for me to change the flight dates. I was out of India but still was calling these people. Change of date was not possible through website and they were not doing it over the phone also.

I mailed them clearly stating issues, but these people did not even reply properly. Since I was running out of time, and the fare would increase if I cancel at later date, I cancelled the ticket and had to book from other website.

I am not at all happy. :(

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Brand Response

Dear Sagarorissa,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.

Apologize any inconvenience caused to you while dealing with us.
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:

Booking ID or

Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.
Regards,

Team-MakeMyTrip Care