As a user of the Luminous Inverter and UPS, I had a horrible experience with this product. I purchased this inverter and UPS for backup power during power outages, but it failed to meet my expectations.
Firstly, the inverter and UPS was very noisy, which was not what I expected. It created an unpleasant sound which made it difficult for me to sleep at night or concentrate on my work during the day. This was a major disappointment, as I had specifically chosen this brand for its supposed quiet operation.
Secondly, the product failed to work properly. Despite following the manufacturer's instructions to the letter, the inverter and UPS did not perform as expected. It would frequently shut down without any warning during use, leaving me without power. This was extremely frustrating, especially during times of emergency or when I needed to use it for a long period.
Finally, the customer service experience was also extremely poor. When I contacted the customer service department to report the issues, they were unhelpful and unresponsive. Despite numerous attempts to contact them, I never received a satisfactory response or resolution to my problem. This lack of support only added to my disappointment and frustration with the product.
Overall, my experience with the Luminous Inverter and UPS was horrible. The noise, poor performance, and lack of customer support made it a complete waste of my money. I would not recommend this product to anyone who is looking for a reliable, high-quality inverter and UPS.
