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4.55 

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Livspace - are they worth it ?
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Apr 12, 2023 07:54 PM 335 Views

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HOME INTERIOR DESIGNS ECOMMERCE PRIVATE LIMITED Cares

HOME INTERIOR DESIGNS ECOMMERCE PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Had contacted Livspace in Mumbai for kitchen renovation job in Feb 2023. They provided a quotation from a firm( who they call a Livspace partner) who does everything from design to supply & installation. Paid 15%+ GST as booking amount to Livspace, remaining 85% was paid to their contractor. As the work progressed I found that involvement of Livspace was NIL, none of their people even visited the site. When I asked for the Tax invoice for 15% amount paid to Livspace they said invoice will be given by their contractor. I contested this as amount was paid to Livspace and not the contractor. I am yet to receive a proper GST invoice for amount paid to them. I shall complain to the tax authorities if I don't get the proper invoice from them.


Basically they take away 15% of the project cost as their brokerage fees without doing a single paisa worth of work. The cost quoted by the contractor is jacked up by 15% so that Livspace can have its "commission" which is a huge amount. I felt like a fool having fallen into this trap, I could have given the work directly to the contractor and saved thousands. But I realized it too late. Now I have given extra work to the contractor at 15% lesser cost and saved a substantial amount.


So guys, if you have money to throw around then go for Livspace. Or else, avoid them.


Brand Response

Hi,
We are here to look into your concern. Rest assured, we have highlighted your concern to our designated team for further investigation and appropriate assistance.
Regards,
Livspace Team

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By: Livspace_official | Apr 13, 2023 10:22 AM  (Updated Apr 13, 2023 10:29 AM) imageComments 0

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