Oct 07, 2024 02:55 PM
1293 Views
I purchased an LG 43-inch LED TV two years ago, and within the first 11 months, I encountered a technical issue where the screen would go black intermittently. I logged a complaint since the TV was still under warranty. When the technician visited, I pointed out that it seemed like a backlight issue and requested that the faulty components be replaced. However, he assured me everything was fine and no repairs were necessary.
Unfortunately, just after the warranty expired, the TV’s backlight failed completely – I could hear audio, but there was no video. This speaks volumes about the poor quality of LG’s products. It feels like they are designed to last just long enough to outlive the warranty, leaving customers to bear the brunt of costly repairs. The service team charges exorbitant fees for post-warranty support, making it clear that quality and customer care are not a priority for the brand. Based on my experience, I would not recommend LG TVs to any potential buyers
