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MouthShut Score

33%
1.69 

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All The Positive Reviews Added By Letbuy.Com Team
Jan 06, 2012 06:40 PM 1425 Views
(Updated Jan 06, 2012 06:38 PM)

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Product Quality:

Delivery Timeliness:

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All the reviews which has positive remarks are added by letbuy.com team, I guess. As I was also a customer of letsbuy.com but not anymore.


And a satisfied customer does not has time to write reviews but when customer is frustrated or irate then he will look for each and every chance to let people know what the company had did to him.


So, only place post-paid orders (cash on delivery) while shopping online and do confirm delivery time. If these company is not getting the product on the price they have offered they will tell you it is out of stock.


Another major drawback is these guys never call you. You have to call them repeatedly to know the status. If the order is going to be delayed, it's the responsibility of seller to inform customer before the delivery end time.


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Brand Response

Dear Customer,
We are really distressed to observe that you being our customer previously is now not happy with our services. If you had any bad experience with us, feel free to extend on the same a bit by sharing across your registered email Id or your order number and we shall work to regain your trust once again.
We truly appreciate you as a valuable customer of ours and do not want to lose your interest with us. Also we believe that your suggestions and complaints are important to us as it would help us grow in a much better way.
So our sincere request from you is to please let us know your order details, this will help us get to the heart of the matter, confirm your contact details and compensate for all the concerns caused to you.
Looking forward with you.
Team Letsbuy

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By: LetsBuy | Jan 09, 2012  03:22 PM Comments 0

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