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MouthShut Score

32%
1.85 

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Nightmare with Lenskart
Jan 03, 2022 02:25 PM 721 Views (via Mobile)

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I bought glasses for my mom and they broke from nose bridge which is very rare. Frame can break from side, glass can also break but frame breaking from bridge just shows extremely bad quality of the frame from Lenskart. Their customer service is extremely unprofessional, rude, unethical and unhelpful. I have also bought their membership. I wonder if they behave like this with members how would they be treating their other customers. Even if you buy from a local shop your frame lasts for long it doesn't brake so quickly. My mom is a senior citizen so I wanted to buy best quality for her so paid extra money to Lenskart. Total harassment from Lenskart!!!


On contrary Vision Express provides you excellent quality. Staff is humble, polite and humble.


Beware of Lenskart buy at your own RISK.


Monika


7383521080


Brand Response

Hi There! Sorry to hear about your unpleasant experience. Please help us with your order/ at support@lenskart.com. We will get back to you as soon as possible.

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By: valyoo_lenskart | Jan 03, 2022  02:45 PM imageComments 3

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