Feb 14, 2020 03:58 PM
9043 Views
(Updated Feb 14, 2020 03:56 PM)
Worst experience ever I had with this finance!
I have taken L&T activa loan in month of July, till now I am paying regularly EMI . due to some financial barriers, I was unable to pay EMI in month of Jan, and I also agreed to pay EMI With Penalty which is Rs 400/- after that, I deposited EMI amount with penalty but these stupid guys cut the Rs 1300 as a bounce charges from my account, but that time I did not raised voice against them, after some time I deposited EMI of Feb2020 before due date( which was regular EMI) but this stupid people again cut the bounce charges Rs1300/- from my account ( I still not get why they cut the penalty again when I have done payment before due date) they didn't cover the EMI amount from my bank they are only cuting penalty of Rs 1300 day by day, till todays date they are continuously calling me for payment of EMI, even when I had already deposited EMI amount into my bank account before due date.
I want Answer of following Questions From you worst people
1) why you cut the Rs 1300/- bounce charges when it is Ideally Rs 400/-
2) why you cut the Bounce charges in the next month as well when I did regular EMI payment.
3) even I have Deposited regular EMI payment into my Loan account then why you guys did not cut the EMI amount? why you cut the Bounce charges? and again and again, calling me for EMI payment?
are you guys making fools to your customer? or you don't know the ethics that how to treat the customer.
and one more thing the lady who spoke with me over the call was not professional at all, the tone she was using over call, her way of communication literally I felt like with whom I am communicating my query. she was fulfilled with a lot of stupidity, illiterate women worst communication, worst management, Regret to taken loan from your Finance.
but obvious I know I would definitely neither get the resolution nor I will get the answer on this review.
