Pathetic CRM Team

Review on Kalpataru Vivant, Jogeshwari, Mumbai

We are NRIs without an Aadhar Card or any Residence Proof in India since we have been out of India for nearly two decades.

Late last year, my wife booked an apartment in Kalpataru Riviera in Panvel(which is not showing up in the list of projects for some reason) under their subvention scheme.

Made a mistake of paying the booking amount of 6L upfront before validating the loan eligibility process(which we never did before in India).

Long story short, the eligibility test as failed because of lack of address proof.

Now, the Kalpataru Payment Support team is of the condition that unless the apartment gets sold, the money will not be released. While on the other side, the sales person who sold this property to my wife says that this property is not put for sale.

My wife and I have been continuously chasing the support team but they are such thick skinned people that they don't respond at all.

I reached out to one of the relationship managers through her direct number and sought help. Still the same horrible silence.

If anyone is planning to purchase an apartment in Kalpataru, please make sure you do your due diligence before stepping in.

It's a trap that you can't escape no matter how hard you try.

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