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My views on Ittina properties
May 18, 2009 12:25 PM 3991 views

Customer Service:

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Hi everyone, I’ve bought a flat in ittina Mahavir and it was delayed by 18months and I was in great fuss whether I would get my money back or not. I contacted their corporate office and I was amazed to see the way they responded.they were so polite (totally opposite to what image I had in my mind) and then explained me why and how all this problem arised due to sudden change in some rules and eventhey paid Rs.30k as compensation.


But still I can see that they are lagging in their services n I’m thinking to go and talk to those people to improve their service and I think they will come up with some solution.I have seen other builders also and have experience of other builder too. I knw customer service is the same problem with all but in this situation if they want to sustain then they need to work on it.



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