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MouthShut Score

94%
4.44 

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Jul 17, 2024 06:58 PM 213 Views

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IQ OPTION LLC is working closely with MouthShut.com to enhance customer satisfaction.

Dormant fee feels unnecessary and brutal, lol. For some reason I treated them like a bank, just with ultra-high interest rates xD I was so enjoying trading here, I didnt want to withdraw. Got enough money through trading+working for me to take my gf on a trip, so we traveled in 3 countries. Was our dream, an amazing time, I was still logging in to check, but wasnt trading, have other income sources.


But when I returned it turns out they have a dormant fee after 3 months. So I lost almost$40 for nothing. No bank would charge that much lol. I even talked to their support, thought this was a bug or a mistake, but they explained to me thats how it works for most brokers.


I still have over$4k there so its not a huge deal, but its still more than 1% for me. I imagine if person has less, like$200 or so, they would be decimated.


I love trading here, but now I will be withdrawing all my profits every month, and only leaving the part i'm actually trading with.


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Brand Response

According to the Terms and Conditions you agreed to when joining our platform, after 90 consecutive days of inactivity, a dormancy fee will be charged if there is a balance. "In the absence of any activity on the account for a period of at least ninety (90) consecutive days, a monthly amount of €10 (Ten euros or the equivalent value in another currency on the day of the fee deduction) will be debited to keep the account, provided the Client's account has available funds." https://iqcc.io/terms-and-conditions/terms-conditions

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By: IQOPTION_LLC | Jul 19, 2024  03:00 AM Comments 0

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