Disgraceful Service and Utter Lack of Accountabili. Review on Igp

If you’re considering IGP for a special occasion, save yourself the frustration and disappointment. IGP markets itself as a premium service, charging high fees for what they claim is a reliable, top-tier experience. In reality, they are just an overpriced middleman outsourcing to unreliable vendors who couldn’t care less about customer expectations.

I recently paid extra for their "midnight delivery" to make a special moment truly memorable, only to have the order delivered at 10:00 pm—completely missing the point of the occasion. When I reached out to their customer support, they repeatedly brushed it off as a "vendor issue".

IGP hides behind its vendors and fails to take any responsibility for its promises. It’s clear they charge customers a premium, pay local vendors next to nothing, and pocket the difference while providing service that is below even basic standards. This is not a company that values its customers; it’s a scheme to profit off of people’s trust.

If you want your special moments ruined and then be left fighting for a refund, go ahead and try IGP. Otherwise, stay far away. I’ll make it my mission to share my experience across every platform so others don’t fall into this trap.