Sep 24, 2015 09:53 PM
6745 Views
I had bought a new connection of Idea, about 6 months back.After 5 months, I was being charged for Internet data usage, without my knowledge.
But I had not used the service, at all.I called up the customer care about this problem. But they were clueless on how to help me.
I checked my phone for settings to disable this service. Despite of trying many times to discontinue this service, money started to vanish fast from my prepaid account.
At last I myself found a solution to the problem, whereas the customer service were not able to help me at all. Idea cellular is the only mobile service provider in India who has not given any contact number for the grievance cell. I have decided to port out of this company as they provide hopeless service with no signal or mobile towers.
