Mar 21, 2008 12:15 PM
2554 Views
I am a Professor . I had a very positive impression about ICICI Bank which made me to seek Home loans for both my daughters of which one is an NRI and the another one is a software engineer. Experience in both the cases was very bitter and horrifying too. At the application stage people were very courtous and seemed to be supportive. But after the application, most staff were arrogant and discourteous.
In the case of my elder daughter, NRI loan was supposed to be sanctioned only a resident india loan with applicable conditions but only interest part charged at on parwith Indian Loan. She was further charged a sum of Rs 42, 000/= towards premium for Insurance without any authorisation / instruction. Even the policy was not issued. After prolonged battle of correspondence the Premium amount was returned. While we wanted to close the account due unethical behaviour of bank foreclosure charges were insisted.
It was finally at the intervention of Mr Kamath, CEO the account was closed without foreclosre charges.
Similarly, for my second daughter, Pre EMI interest was charged and collected by utilising the signed blank cheques, even without releasing the loan amount. This was reversed with the help of Mr Jonathan, Branch Manager.
I would not recommend any kind of relationship with ICICI Bank
