May 27, 2011 03:54 PM
57977 Views
If you buy HONDA & that too from SAMARA AUTOMAX HONDA (Mayapuri – New Delhi) be prepared for the following.
1. They will show you & quote for a superior model, take all the money but deliver an inferior model & that too of a make which is at least 6 to 8 months old.
2. Most of the parts of your New Car will either be damaged or replaced from some other old car.
3. When you complain for the above you will be asked to bring the car to their showroom & made to go there again & again without actually doing any repair, they will completely dismantle your car & finally ask you to go to their service station.
4. At service station they have a bunch of idiots who will make all possible efforts to further damage your car (Road side mechanics are much better qualified & trained).
5. Finally the boss of the idiots will tell you that their SALES have cheated you & will ask you to speak to the owner (Leader of the gang of frauds).
6. Their owner will dodge you if you try to meet him, but will assure you that the car will be replaced & action will be taken against the sales team.
- Owner will pass at least 15days on such fake promises.
8. After 15 days they will send you a mail that you will have to pay another 60 to 70 thousand if you want the car to be replaced.
9. If you prove that you have paid the full amount (keep all documents safely from the quotation to payment receipts) & will not pay anything more they will offer you a re-polished & dry cleaned used car with speedometer set at 0.
10. By now you will realize your mistake of buying a HONDA & that too from SAMARA AUTOMAX HONDA.
11. Next you complain against the fraud dealer to HONDA customer care over phone & email ………. They will respond after a week & promise action……. You will not get any response for next 15 mails over 15/20 days.
12. You will have to approach media (PEHREDAR (CNBC)) & when they intervene HONDA will again send you a mail assuring you of action.
13. HONDA Area Sales Manager with sales manager of SAMARA AUTOMAX HONDA will visit you & accept the mistake & will offer to repair your NEW CAR (which the idiots at SAMARA’s service station spoilt) & some free accessories to KEEP YOUR MOUTH SHUT.
14.26 mails over a period of 2 months to HONDA’s CEO & President will go unanswered.
15. After 2months of follow up you will also find that the registration number issued to you may be fake as they (dealer) will tell you that RTO has still not issued a Registration Certificate.
16. You will also find that the NEW CAR is not working, due to tampering of your car by the dealer SAMARA AUTOMAX HONDA – Mayapuri New Delhi.
This was our experience for the mistake of buying HONDA JAZZ from SAMARA AUTOMAX HONDA – Mayapuri, New Delhi.
………. still suffering due to inefficiency of HONDA & dubious activity of the Dealer.
